Product Collection
FAQ
Thank you for choosing Pomipet! If you have any questions, email us at hello.pomipet@gmail.com.
Who We Are
Pomipet is a brand focused on integrating pets into home life. We believe that every pet is a member of the family, deserving of a comfortable and loving life. We offer high-quality pet beds, toys, clothes, smart feeders, and more, while emphasizing sustainability and eco-consciousness. Our products are designed to seamlessly blend with modern home decor, creating a warm and safe space for both pets and their owners.
1. Can I return an item?
We accept returns within 7 days. The item must be unused and in its original packaging. Any free gifts must be returned as well.
2. How can I track my order?
You will receive an email with a tracking number once your order has shipped.
3. Do you offer international shipping?
Yes, we offer international shipping. Please refer to our Shipping Policy for more details.
4. How can I contact customer service?
If you have any questions, please contact us at hi.pomipet@gmail.com.
5. Can I cancel or modify my order?
Please contact us within 24 hours to cancel or modify your order. After that, it may already be processed.
6. Do you offer discounts or promotions?
Yes, we offer promotions regularly. Subscribe to our newsletter or follow us on social media to stay updated.